YOUR WEB PRESENCE
Sutton passionately believes that the ongoing technical support, content management, optimisation and marketing of your website are paramount to its continued success. Keeping your website up to date with fresh content, new products, promotions are just some ways to keep your website performing above your competitors.
WEBSITE SUPPORT
We provide three separate services, one to keep your website running, the second to provide support and the third to promote and generate additional business through the site.
SERVICES YOU RECEIVE
Website monitoring
Our Website monitoring service is to make sure that your website is running smoothly. The daily checks to your website ensure you are still up and running with basic monthly checks including:
- Contact form submissions to make sure your customers are able to contact you with no problems.
- Test payment each month, to ensure your checkout is still operating correctly
- Monitoring website security
- Monitoring website updates, plugin updates, script updates
WEBWORKS
WebWorks starts from 1 hours’ worth of assistance and support each month with an extra 30 minutes for advanced website monitoring.WebWorks can be tailored to suit your individual needs with an option to review on a quarterly basis.
With WebWorks you receive
- Content management
- Creation of new pages
- Adding content
- Creation of banners, graphics, etc.
- Assistance with website backup, retrieval and restore
- Visitor statistics
- Creation/monitoring of Google Analytics account and basic training upon request
- Review and interpretation of Google Analytics reports upon request
- Testing your website on new browser versions and devices as
- they become available
- Advanced website testing and monitoring
- Monitoring website security
- Monitoring website updates, plugin updates, script updates
- Dedicated service to your account manager (office hours)
- Prioritise your work over non WebWorks clients
- Automated daily checks to your website
- Testing & repair of broken links and missing pictures within the site
Marketing and Search Engine Optimisation
We offer a range of different services to help market your website to reach all your potential customers
- Organic search engine optimisation with monthly reports
- Email Marketing
- Social Media Management : Our Marketing and Search Engine Optimisation packages can be tailored to suit your individual needs with an option to review on a quarterly basis.